Information We Collect

We collect information in a few different ways. Some you provide directly when filling out forms or contacting us. Other information gets collected automatically when you browse our website. Here's what we actually gather and why it matters.

Information You Give Us

When you sign up for our learning programs or contact us through the website, you share certain details with us. This typically includes your name, email address, phone number, and sometimes your educational background or experience level with 3D asset integration.

• Contact details like name, email, and phone number when you reach out or register
• Professional background information to help us tailor program recommendations
• Payment information when you enroll in paid programs (processed securely through third-party providers)
• Communication preferences and any specific questions you ask us
• Portfolio samples or project files if you choose to share them during consultation

Information Collected Automatically

Like most websites, ours collects certain technical information automatically. This helps us understand how people use the site and where we can make improvements. Nothing invasive here, just standard web analytics.

• Browser type, device information, and operating system you're using
• IP address and general location data (country and city level, not your exact address)
• Pages you visit on our site and how long you spend on them
• Links you click and actions you take on the website
• Referral source that brought you to our site

How We Use Your Information

We're not in the business of collecting data just for the sake of it. Everything we gather serves a specific purpose related to providing you with better service and education. Here's exactly what we do with your information.

• Processing and managing your enrollment in learning programs
• Responding to questions and providing customer support
• Sending course materials, assignments, and educational resources
• Analyzing website usage to improve our content and user experience
• Complying with legal requirements and protecting against fraud
• Developing new educational programs based on student needs and feedback

Data Storage and Security

Your information lives on secure servers, and we take reasonable precautions to protect it. That said, no system is completely bulletproof. We use industry-standard security measures, but we can't guarantee absolute security because that would be dishonest.

We store data on servers located within Egypt and with cloud service providers that comply with international data protection standards. Access to personal information is restricted to employees and contractors who need it to do their jobs. All our team members are bound by confidentiality obligations.

Data Retention Periods

Sharing Your Information

We don't sell your personal information to third parties. Period. However, we do share certain data with service providers who help us run our business. These are companies that handle things like email delivery, payment processing, or web hosting.

Any third party we work with is contractually obligated to protect your data and can only use it for the specific services they provide to us. They can't use your information for their own marketing purposes or share it with others.

When We Must Share Information

• If required by Egyptian law or legal processes like court orders
• To protect the rights, property, or safety of Krillventex, our students, or others
• In connection with a business transfer like a merger or acquisition (though we'd notify you first)
• With your explicit consent for specific purposes you've agreed to

Your Privacy Rights

You have control over your personal information. Under Egyptian data protection regulations and international best practices, you can exercise several rights regarding the data we hold about you.

How to Exercise Your Rights

Send an email to info@krillventex.top with your request. Include enough information for us to verify your identity (we need to make sure we're not giving your data to someone else). We'll respond within 30 days, though complex requests might take a bit longer.

If you're unhappy with how we've handled your privacy concerns, you have the right to file a complaint with the relevant data protection authority in Egypt. We'd prefer to resolve any issues directly with you first, but that option exists.

Cookies and Tracking

Our website uses cookies, which are small text files stored on your device that help the site function properly and remember your preferences. Some cookies are essential for the site to work, while others help us understand how people use the platform.

• Essential cookies that make the website function correctly
• Analytics cookies that show us which pages are most useful
• Preference cookies that remember your settings and choices

You can control cookie settings through your browser, though disabling certain cookies might affect how well the site works. Most browsers let you block or delete cookies, and we respect those settings.

International Data Considerations

While our primary operations are in Egypt, we use some service providers that store data on servers in other countries. When this happens, we ensure those providers offer adequate protection for your information, regardless of where the servers physically sit.

If you're accessing our services from outside Egypt, your information might be transferred to and processed in Egypt. By using our services, you acknowledge this transfer. We follow international standards for data protection regardless of where information is processed.

Children's Privacy

Our services are designed for adults and professionals in the game development industry. We don't knowingly collect information from anyone under 16 years old. If you're a parent who believes your child has provided us with personal information, contact us and we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email if you're enrolled in our programs, or post a notice on the website for at least 30 days.

The date at the top of this document shows when it was last updated. We recommend checking back periodically if you're curious about our current practices. Continued use of our services after changes means you accept the updated policy.